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WebDig

WebDig is a next-generation business intelligence and analysis engine that finds, aggregates, and interprets an exhaustive source of digital word-of-mouth (WOM) content. Every study is reviewed, analyzed and reported on by assigned industry expert analysts. WebDig is unique as it utilizes the entire breadth and depth of the ALPACA platform to provide the most comprehensive, relevant, and accurate social media analysis on the market today.  WebDig is the only business intelligence system that looks at the entire internet, screens out undesirable websites, provides trainable sentiment analysis, integrated geo-location and knowledge assessment, and provides expert analysis all within an easy to use web dashboard with unlimited use for a single, flat monthly subscription.

  

Key features:

arrow Use of proprietary algorithms and spiders- no reliance on RSS feeds

arrow Gathering and reporting of entire universe of relevant user generated content

arrow Fully trainable AI to balance automated data gathering with accuracy

arrow Understanding of customizable sentiment ranges (fear, joy, pride, sarcasm)

arrow Full access to specific verbatim, conversation threads and sources

arrow Identification of geographic location

 


Use Cases


Monitor brand health and corporate reputation

Understand consumer pulse on advertising campaigns in real time

Capture insights to fuel new product and business development initiatives

Monitor emotional trends and market opinions for investor relations

Evaluate perceptions of existing products and loyalty programs

Identify weaknesses in competitive strategies and brand perceptions

Uncover customer service problems or identify influential consumers